The engine under every stage

Jessica stops typing and starts listening.

Recorded consult calls. Recorded in-home assessments. Dictated voice memos on the walk-through. AI transcribes and maps the words to CRM fields and intake form fields in real time. The CRM is filled by the time Jessica hangs up. The intake form is filled by the time she walks back to her car. Christina's preferences arrive in her own phrasing, not paraphrased.

  • Recorded consult populates the CRM live - conditions, ADL needs, hours, language, decision-makers.
  • Recorded assessment fills 60% of the intake form - demographics, conditions, ADL needs, preferences, household details.
  • Voice memos on the home walk-through tag themselves to rooms and convert to structured notes.
Experience Baylily
Live transcription · Consult call
Katie Bell

She needs help with bathing and getting dressed in the morning. And she loves gardening - that's really important to her.

Jessica Ramirez

Understood. Any language preferences? Does she feel more comfortable in Spanish?

Katie Bell

Yes - she grew up speaking Spanish. Someone bilingual would mean everything to her.

Auto-filled CRM fields

ADL needs
Bathing, dressing
Language
Spanish / English
Interests
Gardening
Hours / week
30 hrs

One engine. Three moments.

The voice-to-form engine runs at every stage where a conversation would otherwise become paperwork.

Stage 02 · Consult

The CRM fills itself.

Jessica records the 25-minute consult call. By the time she hangs up, conditions, ADL needs, hours, preferred language, and decision-makers are already mapped to the record. Three matched caregivers are on her screen. The rate is set. The in-home assessment is booked.

Fields auto-populated
ConditionsADL needsHours / weekLanguageDecision-makersRate band
Stage 03 · Assessment

The intake form fills itself.

Jessica records the in-home visit conversation. Christina's own words - about her garden, her afternoon tea, the news at five - map directly to the care plan. By the time Jessica walks back to her car, 60% of the intake form is complete.

Fields auto-populated
DemographicsConditionsADL needsPreferencesHousehold detailsRoutines
Walk-through · Voice memos

Every room tags itself.

Jessica dictates short voice memos as she walks through Christina's home. The bathroom grab bar, the bedroom layout, the kitchen hazard. Each memo is transcribed, tagged to its room, and converted to a structured note - automatically.

Fields auto-populated
Room tagsSafety notesEquipment needsLayout observationsCaregiver alerts

The forms that used to follow Jessica home.

Before the voice engine, every consult call meant an hour of typing afterward. Every assessment meant three pages of notes to transcribe that evening. Every walk-through meant a dozen sticky notes to organize.

Now the record is done before Jessica is back in her car. The family gets a faster first visit. The agency gets a faster close.

  • 1 hour typing up consult notesCRM filled live during the call
  • 3 pages of handwritten assessment notes60% of intake form filled on the walk
  • Sticky notes from the home walk-throughRoom-tagged structured notes, automatically
I used to leave assessments with three pages of notes I'd type up later. Now the form is done before I'm back in my car. I sit on Christina's couch and actually listen.
Jessica RamirezOwner, Ramirez Home Care · Columbia, SC

Ready to hear how it works?

We'll walk you through a live consult call, the in-home assessment, and the same-day intake - all on one record. Thirty minutes.

Experience Baylily